Terms and Conditions

Terms and Conditions 

KONICK EXIM TRADING, LLC
Školská 32/694, Prague, New Town
110 00 Czech Republic
E-mail: info@konicktrading.eu
VAT: CZ05253861
Česká Spořitelna, a.s.

Payment:

We provide the following methods of payment: Prepayment by direct SWIFT into our accounts. Prepayment with international credit cards (Visa, Eurocard, Mastercard) by fax. All creditcard transactions will be conducted in CZK.

 

Prices: 

All prices in the English version of our shop are displayed in Euro and include VAT according to your country’s tax laws. EU customers with a valid VAT number and customers from outside the EU do not pay VAT. If you are living inside the EU and have a VAT-registered business, you are eligible for VAT-free delivery. Please inform us of your VAT registration-number and address.

Pricing in our Webshop is an indication only and we reserve us the right to cancel an order due to changes in our cost prices based on changes in item or shipping costs or due to mistakes in the pricelist. We will of course contact you in this case.

Please note! Should the price be set at an obviously too low price as e.g. Euro 0,00 or 0,10 this means that the price has not been set and is only available upon request. For technical reasons we have this to show the item in our shop to you. In other words, the price of 0,10 Euros is NOT the actual price.

 

Shipping: 

Goods in stock will be sent as soon as possible (normally the same day as payment has been registered).

Our online shop will estimate the shipping prices to your destination, however, we reserve the right to change these prices. Should the shipping rate be lower than estimated by the shop, we will charge the lower amount without prior notice, should the shipping rate be higher than estimated, we will contact you prior to shipment.

Sale to Countries outside EU including the Faroe Islands and Greenland 

Our goods are sold excluding VAT to customers outside the EU and must always be paid prior to delivery. It is our company policy to ship all orders in stock from our warehouse no later than one business day after receiving your payment. If no one is available at the recipient’s address, the shippers will try to do their very best to get in contact with you. Normally, however, they will try to contact you a maximum of 3 times only. Hereafter, the goods will be returned to KONICK EXIM TRADING, LLC at your cost. If the goods have not been received within a reasonable time span, please contact us at info@konicktrading.eu

Return & Refund Policy

 

Returns
You have 21 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.